Unlike a standalone generator, Integrel E-Drive requires virtually no maintenance. The E-Drive motor is designed to operate for thousands of hours without service.
The primary battery bank requires no maintenance other than to ensure it is charged and powered off for storage during extended idle periods.
Under normal usage and operating conditions, the E-Drive system should remain on to enable it to monitor battery status, system voltage and temperature.
WARNING
If the boat will not be used for extended periods, it is CRITICAL that the 48V battery system is disconnected, or alternately fitted with a reliable charging source that can maintain the battery with at least 80% state of charge and a safe minimum voltage.
We strongly recommend reading the Hibernation & Battery Care Guide to assist with preparation for boat for storage. We also recommend reading the battery manufacturer's documentation regarding storage of the batteries.
Failure to follow these instructions may result in full battery discharge and may result in PERMANENT DAMAGE TO THE BATTERIES. The Integrel Solutions Warranty Policy does NOT cover replacement of batteries damaged in this manner. If in doubt, consult a marine electrician.
If your system has a remote monitoring option, we recommend intermittently checking the state of the battery bank during long idle periods.
After a long period of storage, it is important to reverse the storage procedure to correctly re-start the system.
Prior to switching the system on, carefully check the voltage of each battery with a voltmeter or multimeter. Ensure the voltage of each battery in the system is greater than the minimum voltage recommended by the battery manufacturer.
WARNING
If one or more batteries are below the minimum recommended voltage, do NOT turn the system on. Contact a marine electrician for advice before proceeding.
The Integrel Solutions engineering and support teams are constantly working to improve our products. We intermittently offer software updates as and when required to improve system operation and provide new features such as integration with the latest battery brands.
The Integrel Configurator application is required to update software via Wi-Fi. For further information, see the resources section of the Integrel website.
Integrel provides premium customer service and support. If you need help with your Integrel E-Drive system, we are ready and available to help.
Consult the Integrel website for an extensive list of frequently asked questions.
General support is available by opening a support ticket or sending an email. The entire support team are notified when a ticket is created ensuring a swift response.
Web: integrelsolutions.com/support/
Email: support@integrelsolutions.com
For urgent help, please call the support number shown below. Phone support is generally limited to business hours in the United Kingdom.
Technical Support: +44 7830 479 089