Download the latest software and firmware for your E-Power system. Select the section that matches your system configuration.
Not sure which version to choose? Return to E-Power System to identify your hardware.
For: Systems already running Software v3.x with the Integrel Touchscreen.
Video: How to update Integrel E-Power software over Wi-Fi
| Software | Version | Platform | Download |
|---|---|---|---|
| Integrel Configurator | v1.9.9 | Windows™ 10/11 | Download (.exe) |
| Integrel Configurator | v1.9.9 | MacOS | Coming Soon |
| Integrel Configurator | v1.8.3 | Windows™ 10/11 | Download (.exe) |
| E-Power Firmware (latest) | v3.1.35 | Integrel Wireless Display | Download (.pkg) |
Which Configurator version? Use 1.9.9 for v3.x firmware and 1.8.3 for v2.2 firmware. For firmware older than v2.2, contact support.
Step 1. Enable Wi-Fi on the Display
Navigate to Settings → Advanced → Wi-Fi on the touchscreen.

Step 2. Connect Your Laptop
Integrel or Integrel-XXXXcornwallStep 3. Push the Update
.pkg file.
For: Systems with the Integrel Wireless Display (WiFi touchscreen) running v2.x software, upgrading to v3.x. Not for Parker PHD screens (see Legacy section below).
⛔ STOP: Parker PHD Display Users
If you have a Parker PHD Display (black bezel, no Integrel logo), this update is NOT compatible. Use Legacy Software instead.
⚠️ Safety Warning
- Perform in a safe location with internet access.
- Allow 30–45 minutes.
- Power loss during update may require factory reset.
| Software | Version | Download |
|---|---|---|
| Integrel Configurator | v1.8.3 | Download (.exe) Windows™ |
| Migration Package (v2→v3) | v3.0.84 | Download (.pfw) |
| E-Power Firmware (latest) | v3.1.35 | Download (.pkg) |
The Migration Package bundles the Touchscreen firmware (PFW 1113) and the v3.0.84 system software in one file. It updates the screen and the system in a single process; no separate screen update is needed.
Which Configurator version? Use Configurator 1.8.3 to send the Migration Package to any system running v2.x software. Configurator 1.8.3 also completes Step 3, so you do not need 1.9.9 to finish this migration. After the migration, use Configurator 1.9.9 for all future updates.
Integrel or Integrel-XXXXcornwall.pfw) and upload.Two-Stage Update Process
The Controller updates twice automatically:
Warning: Do not power off the Integrel system during the update process!
Complete this step only after the Migration Package has finished on every Controller (the system now runs v3.0.84).
.pkg) and upload.integrel.pfw. For Step 3, keep the .pkg file extension; the file name does not matter.ONLY FOR: Systems with Parker PHD50 Display (locked to software version v2.x).
⚠️ Limitations
- Can NOT be upgraded to v3.x software.
- Must update via USB flash drive (no Wi-Fi).
| Software | Version | Download |
|---|---|---|
| Parker PHD50 Update | v2.2 | Download (.recovery) |
The Configurator tool is NOT required for legacy updates.
factory_erase.recovery
| Issue | Solution |
|---|---|
| Screen ignores USB | Verify filename is exactly factory_erase.recovery |
| USB not detected | Use a USB flash drive smaller than 16GB; ensure FAT32 format |
| Stuck on popup | Tap bottom-left corner 5 times to dismiss |