Download the latest software and firmware for your E-Power system. Select the section that matches your system configuration.
Not sure which version to choose? Return to E-Power System to identify your hardware.
For: Systems already running Software v3.x with the Integrel Touchscreen.
Video: How to update Integrel E-Power software over Wi-Fi
| Software | Version | Platform | Download |
|---|---|---|---|
| Integrel Configurator | v1.9.9 | Windows™ 10/11 | Download (.exe) |
| Integrel Configurator | v1.9.9 | MacOS | Coming Soon |
| Integrel Configurator | v1.8.3 | Windows™ 10/11 | Download (.exe) |
| E-Power Firmware (latest) | v3.1.35 | Integrel Wireless Display | Download (.pkg) |
Which Configurator version? Use 1.9.9 for v3.x firmware and 1.8.3 for v2.2 firmware. For firmware older than v2.2, contact support.
Step 1. Enable Wi-Fi on the Display
Navigate to Settings → Advanced → Wi-Fi on the touchscreen.

Step 2. Connect Your Laptop
Integrel or Integrel-XXXXcornwallStep 3. Push the Update
.pkg file.
For: Systems with the Integrel Wireless Display (WiFi touchscreen) running v2.x software, upgrading to v3.x. Not for Parker PHD screens (see Legacy section below).
⛔ STOP: Parker PHD Display Users
If you have a Parker PHD Display (black bezel, no Integrel logo), this update is NOT compatible. Use Legacy Software instead.
⚠️ Safety Warning
- Perform in a safe location with internet access.
- Allow 30–45 minutes.
- Power loss during update may require factory reset.
| Software | Version | Download |
|---|---|---|
| Integrel Configurator | v1.9.9 | Download (.exe) Windows™ |
| Migration Package (v2→v3) | v3.0.84 | Download (.pfw) |
| PFW Screen Update | 1113 | Download (.pfw) |
Check the PFW Version
On the E-Power Touchscreen, go to Settings → About and locate the PFW Version.
| PFW Version | Action |
|---|---|
| 1113 or higher | Proceed to Step 3 |
| Lower than 1113 | Install PFW update first (see below) |
Install PFW Update (if required)
.pfw file and upload.Two-Stage Update Process
The Controller updates twice automatically:
Warning: Do not power off the Integrel system during the update process!
integrel.pfw (Step 2) or integrel.pkg (Step 3).ONLY FOR: Systems with Parker PHD50 Display (locked to software version v2.x).
⚠️ Limitations
- Can NOT be upgraded to v3.x software.
- Must update via USB flash drive (no Wi-Fi).
| Software | Version | Download |
|---|---|---|
| Parker PHD50 Update | v2.2 | Download (.recovery) |
The Configurator tool is NOT required for legacy updates.
factory_erase.recovery
| Issue | Solution |
|---|---|
| Screen ignores USB | Verify filename is exactly factory_erase.recovery |
| USB not detected | Use a USB flash drive smaller than 16GB; ensure FAT32 format |
| Stuck on popup | Tap bottom-left corner 5 times to dismiss |